Entries categorized "Communication"

Companies suffer when leaders and managers assume that someone is too young or too old to solve complex problems, collaborate in new ways, contribute to the innovative design of a product, or skillfully lead a process improvement project. Reinforcing age-related myths for targeted sectors of a workforce reduce real opportunities to raise the innovation bar for everyone, which is why I'm calling out ten age-related myths for the over forty crowd that we should debunk in 2017. Read more →


Hoffman's Downtown is one of my favorite places for breakfast in Santa Cruz. Although I certainly try out different dishes now and again, I still find myself returning to my favorite meal of eggs over easy. The chefs consistently get my eggs just right--they're credible in my eyes. What makes you credible in the eyes of others? Read more →


Compassionate accountability. It’s a life challenge for me—what about you? When I’m under the stress of deadlines or I’ve allowed myself to get too hungry or didn’t get enough sleep the night before—pretty much, things that are in my control—what’s at risk of dropping is more than my energy level. In today’s fast-moving, ambiguous, and disruptive business environments of mergers and product innovations, it doesn’t take much of a leap for us to feel the challenges associated with living and modeling Emotional Intelligence while at work and in our personal lives. Read more →


How much would you say success in life is due to good timing? You know the adage—right time, right place. Perhaps, you’ve had teachers and bosses who intervened at the right time and inspired you to change your life’s course. Over the years the leaders I’m most grateful for having crossed my paths were those who seemed to instinctively know when I needed them to intervene. Their timing was always impeccable. Intervening at the right time increases the likelihood of your being able to influence someone’s direction, something that they may still be working out in their head. Read more →


Leaders ask professionals to change for a variety of reasons—shifts in strategy and direction, new product introductions, process improvements, or personal issues with job performance. Professionals change when their jobs change, and others strategically reinvent their careers in order to not miss their Personal Inflection Point. Preparing people for ongoing change requires that they learn how to remain nimble and pivot ready. But motivation can easily turn destructive when leaders fail to heed these seven call to actions. Read more →


I like to think of organizational politics as people dynamics gone awry--people competing with one another to get their primary (and sometimes) secondary needs met within a certain timeframe. Company politics are always part of the workplace landscape, so you might as well get used to it and ensure that you have the right equipment and people backing you before diving in. Read more →


Most of the time you can manage a career reinvention on your own with a little help from trusted colleagues and friends. But there are times when you’re going to want to strengthen your safety net by setting up a Reinvention Advisory Board (RAB). Reinvention Advisory Boards should be considered whether you’re working for an employer, are self-employed, or involved in a start-up. Read more →